Shipping
Everything we send is packed with care. Here’s how it moves.
Free shipping over $75 across Canada (on items shipped from our Toronto store) · Free pickup in Toronto on most items · Most orders out within 3 business days
From our Toronto Hub
- Ships within 3 business days from 333 Bloor St W
- Delivered by Canada Post, UPS, or Purolator — whichever serves your order best
- Standard: 3–5 business days · Express: 2–3 business days
- GTA: next-day local delivery available via Trexity
- Free Canada-wide shipping on orders over $75
- Free pickup: choose store pickup at checkout — ready the next day
- Inventory discrepancy? We contact you before anything ships
Directly from our makers & partners
- Some pieces ship straight from the people who make them
- Spot them on the product page: Ships from … | by …
- Ships within 2–5 business days, unless noted otherwise on the product page
- Arrives as its own parcel, with its own tracking
- Not available for in-store pickup
- Destinations vary by partner — if it can reach your address, the option appears at checkout
Shipping conditions by maker
Espe Vegan ▾
- Ships from the Greater Toronto Area
- Tracking link by email as soon as it ships
- Questions or arranging anything: info@alternity.ca
Kivo Red Light Therapy ▾
- Ships from Vancouver, BC
- Usually dispatched the same or next business day
- Arrives by tracked courier
- Questions or arranging anything: info@alternity.ca
Kwosel ▾
- Handmade beadwork, shipped directly from the maker’s studio
- Tracking by email when your piece is on its way
- Questions or arranging anything: info@alternity.ca
Natural Earth Paint ▾
- Ships from Winnipeg, MB
- Dispatched within 1–2 business days
- Liquid paints are temperature-sensitive — packed with extra care in deep winter
- Questions or arranging anything: info@alternity.ca
Scoria ▾
- Ships from Toronto, ON
- Dispatched within 1–3 business days, tracked
- Questions or arranging anything: info@alternity.ca
WAANDS ▾
- Ships from Calgary, AB
- Dispatched within 1–4 business days
- Arrives in plain, unbranded packaging — nothing on the parcel hints at what’s inside
- Questions or arranging anything: info@alternity.ca
Ordering from both?
- Your order may arrive as more than one parcel, sometimes a few days apart
- Each parcel has its own tracking — nothing’s missing, just traveling from different places
Outside Canada
- We don’t ship outside Canada ourselves — where a maker or partner does, you’ll see the option at checkout
Questions?
- info@alternity.ca — we’re quick